What qualifies as a plumbing emergency?
We consider a plumbing emergency to be any situation that poses a risk to your property or requires immediate attention. This includes severe leaks, burst pipes, overflowing toilets, or sewage backups. If you’re unsure, it’s always best to give us a call, and we’ll help you determine the urgency.
How quickly can you respond to an emergency plumbing situation?
We pride ourselves on our prompt service. Most of the time, we can reach you the same day you call, and since we offer 24/7 service, you can count on us to be there whenever you need us, day or night.
What should I do while waiting for you to arrive for an emergency plumbing issue?
While you wait for us, it’s best to turn off the water supply to the affected area if possible. This can help minimize damage. If you’re dealing with a sewage backup, try to avoid using any water fixtures until we arrive.
Do you charge extra for emergency plumbing services?
Yes, there may be additional charges for emergency services outside of regular business hours. However, we’ll always provide you with a clear estimate before we start any work, so you know what to expect.
Are your emergency plumbing services guaranteed?
Absolutely! We stand behind our work. Our team is licensed and insured, and we’re committed to providing reliable and professional service. If you’re not satisfied with our work, just let us know, and we’ll make it right.